Terms & Conditions
I hereby authorize the above installation/removal work to be carried out along with the necessary materials and hereby grant you and/or your employees or agent permission to operate and drive the vehicle herein described for the purpose of testing and/or inspection. I hereby agree that the vehicle is being installed/removed/inspected of RaceChip product at my own risk and that you shall not be responsible for any loss or damage to the vehicle or to any article left in the vehicle in case of fire, theft or any other cause beyond your control. I further agree that you have and may exercise a lien over the vehicle to secure any sum that may be owing to you in connection with the above work. I agree to pay the necessary charges upon completion of the installation/removal/inspection.
Return & Refund Policy
Thank you for your purchase. We strive to ensure customer satisfaction with our products. However, please note that refunds will not be accepted under the following conditions:
- Damaged Packaging – If the product's original packaging is damaged or altered.
- Missing Parts or Accessories – If any components, accessories, or manuals are missing.
- Damaged Product - If the product is damaged or altered.
To be eligible for a refund, the product must be returned in its original condition, unused, and in its original packaging.
We reserve the right to inspect returned items before approving any refunds. If the product does not meet our refund criteria, it will be returned to the customer at their expense.
For any questions regarding our refund policy, please contact 60128996128.
Engine Warranty Disclaimer
This engine warranty (the "Warranty") is provided to you by Aces Performance Sdn Bhd (hereinafter referred to as the "Warrantor") on the terms and conditions set out below.
This Warranty applies in respect of the products "RaceChip RS5", "RaceChip RS5 App", "RaceChip GTS5", "RaceChip GTS5 App", "RaceChip GTS5 Black" and "RaceChip GTS5 Black App" only.
The above products shall hereafter be referred to as an "Auxiliary Control Unit".
Prerequisite conditions for eligibility
- i. Vehicle must be for private use only (non-commercial usage).
- ii. Car mileage is less than 100,000km during installation from date of purchase.
- iii. Valid for 25,000km running mileage or one-year from the date of purchase or whichever comes first.